Frequently Asked Questions

Genesis Genetics understands that genetic testing can come with a lot of questions. Our team is committed to working with its patients every step of the way to address any concerns. If your specific question isn’t answered below, please reach out to a Genesis representative at (313) 579-9650 or email us at info@genesisgenetics.org

When am I able to speak to a Genetic Counselor about PGD?

You’ll be able to speak with a Genetic Counselor once you’ve been fully enrolled by your physician. A case coordinator will reach out to you within 24 hours of the enrollment receipt.

When can I start my IVF cycle for PGD?

IVF cycle plans should remain up to the discretion of your physician. Due to the highly customized nature of your test, we recommend waiting to start stimulation until the test has been built and approved. You will be notified by a Genesis Genetics case coordinator when this is time.

Can I receive a list of disorders that PGS screens for?

PGS does not screen for specific disorders or conditions. It primarily detects the gains and losses of the chromosome count in the embryo. A healthy embryo needs to have a count of 46 chromosomes.

Can PGS and PGD be performed on the same sample?

Yes. If you are already going through PGD testing, you can add PGS testing on the same embryonic sample. However, the reverse order (adding PGD testing to a PGS sample) can only be performed if it is later discovered that you are either affected with or a carrier of a hereditary disorder. Remember, PGD testing is only for patients with known hereditary disorders (e.g., cystic fibrosis, Huntington’s, beta thalassemia, etc.).

When can I start my IVF cycle for PGS?

PGS patients can typically start their cycle at any time, however, IVF cycle plans should remain up to the discretion of your physician.

How do I get enrolled for testing (PGS, PGD, CR)?

You do not enroll yourself. Once we have received an order form from your IVF clinic, a Genesis Genetics case coordinator will contact you via email. This introductory message will go over the next steps for your specific testing process.

When am I able to speak to a Genetic Counselor about PGS?

PGS patients have the option of speaking with a Genetic Counselor regarding questions if necessary, but it is not required. The same is true for many chromosome rearrangement patients.

What is the purpose of the cheek swab samples?

The cheek swab samples are used to help us build your custom PGD test.

Can I do PGD and PGS on the same cycle?

Yes. If you are already going through PGD testing, you can add PGS testing on the same embryonic sample.

What if my account was charged but my samples didn’t make it to biopsy?

You will be fully reimbursed for all charges in USD. If you are a patient from outside of the United States, you will be reimbursed in the currency that you made initial payments in.

If we cannot reimburse the card on file, a check will be issued to you.

When will my account be charged?

PGD patients will be charged before any test development begins. PGS patients will be charged around their biopsy date.

How do I get my report?

Your report is sent directly to your physician and IVF clinic. We advise that you wait to speak with your physician regarding your results. If you would like your results sent to you, you must complete and submit a release form – this process takes roughly two weeks for review before the results are sent to you.

Can I receive a list of disorders that PGD screens for?

Genesis Genetics can test for more disorders than any other genetics laboratory worldwide. Please email info@genesisgenetics.org to inquire about the specific disorder you have an interest in.

Do you have a payment plan? Do you take care credit?

Genesis Genetics does not currently offer payment plans. However, we do coordinate with loaning agencies such as CapexMD and Lending Club.


Lending Club


What are the steps with testing?

Each testing service has a slightly different procedure from them next. Please click on a link to navigate you to your steps of interest: PGS, PGD, Chromosomal rearrangement.

Please note that Genesis Genetics does not screen for desirable traits.

Why would you need to keep my samples longer than 60 days?

In case additional testing is requested by your doctor. We have a maximum time of three years for the possession of samples.

Is testing covered by my insurance?

Our laboratory does not bill insurance companies directly. You may request an itemized receipt from our Billing Department following testing to submit to your insurance provider for reimbursement. Please note the amount, if any, of reimbursement is determined by your health insurance provider.

Is gender included with PGS?

Yes, our technology has the ability to detect abnormalities on the sex chromosomes, and therefore can reveal the gender if requested.

How long for my results? Will they be sent to me?

It takes roughly seven business days to receive results.

What People Are Saying

  • We just wanted to thank everyone that worked on our case, and to let them know that on this past Saturday, April 30, 2011, thanks to Genesis Genetics and RMA of New Jersey, we had a beautiful daughter named Khloe. She is 8 lbs., 3 oz., and healthy. Photos to follow soon. Please thank everyone that worked on our case—words cannot express how grateful Hanna and I feel. Thank you for everything that you all do day after day.

    Kevin & HannaPGS Patients
  • Abington IVF & Genetics has been using Genesis Genetics for our PGD/PGS cases for over 16 years. Customer service has been top quality. If we have questions regarding anything from procedures to shipping they answer our questions promptly and are always very friendly and willing to help. Patients are anxious to receive their results and Genesis Genetics has the results ready in a timely fashion. Our patients have been happy with their counseling services and our practice appreciates their professionalism.

    Scott E. Smith, PhD, HCLDAbington IVF & Genetics
  • I wanted to share the wonderful news with you and your team that my husband Brett and I welcomed our baby girl, Charlotte Poppy, on February 11, 2016! We waited to find out the gender and were so very happily surprised to find out we had a little girl! She was 6.1 lbs. and 18.5 inches long when she was born, and was already 8.3 lbs. and 21 inches long at her 1-month appointment! We are so in love with her and are so grateful for what you all do to make this little miracle possible.

    MeganPGS Patient
  • Our clinic has partnered with Genesis Genetics for over 5 years and in that time we have discovered a dedicated team of professionals willing to go the extra mile for us AND our patients.  Their customer service and compassion-focused approach to providing a valuable service is second-to-none. We are honored to partner with such a wonderful company!

    Susan Walker, ELS (AAB), MT (AAB)Embryologist, Fertility Center, LLC
  • While doing routine blood work for IVF, my husband and I were shocked to learn that we are both carriers for cystic fibrosis. We were so grateful to learn about Genesis Genetics and used Preimplantation Genetic Diagnosis. Words cannot express how joyful my husband and I are to have conceived two healthy girls, free from the dangers of this serious disease. Dr. Hughes and his staff were available to answer all of our questions and helped us when we were anxious during the process. We are so in love with our girls. Their health is a gift that we received from the team at Genesis Genetics.

    LauraPGD Patient
  • My twin girls (Ellie and Kaya Schneider) are 7 years old this last Feb. Time flies. I'm still determined at some point in time to come to Detroit and meet you in person so I can shake your hand. I read a recent article from someone talking about how "test tube babies" don't turn out the same as regular babies mentally, etc. I wished I could have sent the author both my daughters school updates and let this lady know that both my girls are in the accelerated math and reading classes...probably doing better than the author's kids. Anyways, hope you are doing well and continuing to help so many families like you did for us 8 years ago!

    Mike & DannitPGS Patients
  • Our centers in California and in Utah have been clients of Genesis since those early FISH beginnings.  While the number of laboratories offering PGS/PGD has since exploded, Genesis has, through unabated integrity, remained our PGS/PGD gold standard.  In response to our endless unreasonable questions at unreasonable hours, Genesis staff have remained perennially patient, professional and always enlightening.

    Bronte A. Stone, MAgSc, PhD (Med), HCLD (ABB)Director of Laboratories, California Fertility Partners

Any Questions?

To speak with a Genesis representative, please reach out via phone or email.

Contact Us

Genesis Genetics welcomes the opportunity to discuss our services—and your specific situation—in more detail. Send us an email and we'll get back to you ASAP.

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